ONYX IconONYXCLEAN
Quote

Privacy Policy

Last Updated: June 26, 2026

1. Information We Collect

We collect information that you provide to us directly when using our online calculator or requesting a booking. This includes:

  • Contact Details: Your name, email address, phone number, and ZIP code.
  • Home Details: Number of bedrooms, bathrooms, approximate square footage, and selected service add-ons.
  • Device Info: IP address, UTM tracking parameters, browser characteristics, and page navigation history.

2. How We Use Your Information

We use your data to power our business operations and ensure a premium customer experience:

  • Generating instant quotes and coordinating scheduled appointments.
  • Synchronizing records with our secure HubSpot CRM to track deal progress and customer service history.
  • Drafting and sending automated booking confirmation SMS texts and emails.
  • Evaluating market performance and measuring ad conversions using UTM source tracking.

3. Data Sharing & Third-Party Services

We do not sell, rent, or lease your personal information to third parties. We share data only with trusted vendors essential to executing our service:

  • HubSpot CRM: Used for customer relations management, storing contact cards, and tracking scheduled quotes.
  • OpenAI: Used internally to draft personalized communication briefs for support representatives.
  • Telegram Webhooks: Transmits administrative alerts to our coordinators for one-click schedule approvals.

4. Cookies & Trackers

We utilize browser cookies to remember your location preferences, cookie consent status, and UTM referral campaigns. You can adjust your browser settings to refuse cookies, though some features of our calculator may not function correctly as a result.

5. Data Security

We employ strict industry-standard technical measures (such as SSL encryption and API credential tokenization) to protect your data. However, no transmission over the internet can be guaranteed 100% secure, and we cannot guarantee the absolute security of your transmission.

6. Contact Information

If you have any questions about this Privacy Policy or wish to request the deletion of your personal data from our HubSpot CRM, please contact us at support@onyxclean.com.